The accusation against Ms. Lucas for not informing the workplace authority of her injuries right away was dropped. According to records filed with the court, the regulator claimed that Ms. Lucas, whose health made her susceptible to burns, was at risk of being washed in water that was too hot.
The organization was accused of engaging in careless or hazardous behavior by neglecting to follow safety protocols, such as conducting hot water system audits or using a thermometer to confirm the temperature.
Additionally, LiveBetter was charged with not providing sufficient training for its employees on how to respond to a burn event or how to bathe NDIS clients according to their needs.
In a statement released in February, LiveBetter stated that it was collaborating with the regulator and other organizations to guarantee a secure workplace for employees and customers, even if it was unable to comment on the case.
“LiveBetter is still in mourning for Kyah Lucas’s untimely passing… and our thoughts are with her bereaved family,” the statement read.
